Tracked shipping to USA and Canada. We process and ship orders in 1 to 3 days. Free shipping over $75 USD in USA and Canada only. If you wish to cancel your order before it ships you must contact us immediately after the order is made. Delivery time exclude weekend, holidays, warehouse and customs processing time. Before you purchase, please make sure you read our policies.
You are responsible for the shipping address and to provide a secure delivery location. Once a parcel is left at reception desk, mailing area or inside your building and marked as delivered, you are responsible for it. Shirudo will not refund or replace stolen items. Please make sure you collect your parcel as soon as delivered. Subscribe to USPS or Canada Post delivery confirmation using your tracking number.
If you reside outside USA and Canada, please note that your order may be subject to import duties, taxes and handling fees, which are charged by your local postal services once your package reaches your country. Unless specified in the shipping method, Shirudo does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, you might be presented with an invoice, which you are responsible for. If those fees remain unpaid for too long, your order will be returned to sender and won't be reimbursed. For more information regarding your country's custom policies, please contact your local customs office.
* In USA and Canada only.